Sixt rent a car Sofia Downtown

Много съм доволна от качеството на услугите, отношението на персонала, и състоянието на колата. Пак ще отида!

Ужасен офис и отношение към клиентите. Разбрахме информация за колата предварително и си уговорихме среща сутринта, но когато пристигнахме беше изненада, че не можехме да платим в брой, само с карта и само с кредитна карта, имахме само дебитна карта , беше невъзможно да се плати с него. Развалихме почивката и деня си, тъй като не успяхме да стигнем до дестинацията си.

Прекрасно обслужване от оператора!

Agenzia seria! Personale disponibile e professionale! Abbiamo portato la macchina oltre l'orario di consegna e ci hanno dato un parcheggio esterno dove lasciare la vettura senza costi aggiuntivi del il noleggio Macchina in ottimo stato! Prezzo veramente basso! Rispondevano subito per qualsiasi evenienza sia tramite whatsapp che su email Consiglio!

2025.06.16-20: we wanted to rent a "VW Eup or similar" category car, which was unavailable so they gave us a free upgrade and in the end we got a Citroen C3. Was almost like a new car. We could even pick up the car earlier than the previously given time, they were flexible and the guy giving us the car was really sympathetic. You can also pay with debit card, credit not needed, I think this is a bit confusing on their website, But it is the same with all the car rental companies. You do not necessarily need a credit card, they can just block an amount from your debit card too. You will see it in practice as a paid amount though. The car was functioning well, 1.2l engine was not the strongest for the mountains, but it was completely okay.

We rented a car for a day and were happy about it. The office is easily accessible in the city center of Sofia. The car was comfortable and very clean. We had a small issue when returning the car but the customer service was very responsive and solved the problem quickly.

⭐️⭐️⭐️⭐️⭐️ I had a reservation for a car rental in August, and even though they were not obligated to do so, the Sixt agency in Sofia kindly refunded my entire booking. Unfortunately, the issue came from the airline Wizz Air, which cancelled both my outbound and return flights to Sofia in August, completely disrupting my travel plans in Bulgaria. I immediately informed Sixt about this unexpected flight cancellation, and they handled the situation with great professionalism and understanding. Thanks to them, I received a full refund without any difficulty. Because of the airline cancellation, I won’t be able to visit Bulgaria in August, but I sincerely thank the Sixt Sofia agency for their excellent service, kindness, and professionalism. Highly recommended!